Create a NEW VIE Ticket and return VIE Ticket ID

POST

/ticketing/create

Creates new VIE Ticket in platform and returns Ticket ID

Request

Authorization

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Body Params application/json

Example

{
    "ClientAccountID": 33000509079,
    "ClientTicketID": 123456,
    "TicketSubject": "My Computer has an issue",
    "TicketDescription": "Ticket Description goes here",
    "TicketPriority": 1,
    "TicketStatus": 2
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://vieapiFQDN/ticketing/create' \
--header 'X-API-Key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "ClientAccountID": 33000509079,
    "ClientTicketID": 123456,
    "TicketSubject": "My Computer has an issue",
    "TicketDescription": "Ticket Description goes here",
    "TicketPriority": 1,
    "TicketStatus": 2
}'

Responses

🟢200OK

application/json

Successful operation

Body

Example

{
    "EbondingStatus": "Success",
    "VIETicketID": 212,
    "CreatedTime": "2025-01-31T16:53:46Z"
}

🟠400Bad Request

🟠403Forbidden

Modified at 2025-05-07 03:07:55

Updates a currently open Ticket / Incident